Dot Dot Loans is a leading financial services company, helping customers with tailored financial solutions. We’re looking for enthusiastic, customer-focused individuals to join our team as remote Customer Service Representatives.
As the first point of contact, you’ll assist customers with queries, resolve issues, and deliver outstanding service. You’ll handle customer interactions via phone, email, and chat, providing accurate information about our products and services, guiding customers through applications, and resolving complaints professionally.
We prefer candidates with previous customer service experience, ideally within financial services. However, this is not essential as full training will be provided.
You’ll need good verbal and written communication skills, strong problem-solving abilities, and attention to detail.
Patience, empathy, and professionalism are essential. You’ll also need a reliable home office setup, including a computer, high-speed internet, and a quiet workspace.
In return, we offer a competitive salary, flexible hours, comprehensive training, and career growth opportunities.
You’ll also have the chance to make a meaningful impact by helping customers achieve their financial goals.
If you’re passionate about delivering excellent customer service and excited to work from home, we’d love to hear from you. Apply now to join our supportive and collaborative team.
Part-time hours may vary, including day shifts, evening shifts, and weekends. Your availability will be discussed during the second phase of interviews, which will be conducted via Zoom, Skype, or Google Meet.
1. Send us your CV
2. Include a short paragraph about Dot Dot Loans and what the company does